What makes a company culture work isn’t always visible. Anne Marie Kilgallon, the Vice President of Enterprise, Strategy & Innovation for our client AARP, recently wrote an insightful piece for Inc. to help people figure out what’s missing from their company culture.
Kilgallon explains, “We all understand how important it is to have a strong culture in a strong work environment. Yet sometimes company culture can be hard to define, and even harder to influence.”
She explained that, like an iceberg, 90 percent of the behaviors and values that determine company culture is actually below the surface. This can make it hard to figure out what the problems with a company culture may be.
“It’s why a company can sink if it doesn’t heed cultural problems,” Kilgallon says. “The bottom of the iceberg is what makes or breaks companies.”
Concerned about your company culture? Read the full story in Inc. to find out Kilgallon’s three key questions every company needs to ask itself.